Terms & Conditions

Creating a fair environment for both seller and buyer

• Orders will be accepted on the understanding that the buyer has read and agreed to all the terms and conditions of sale and service as outlined by Cards for your Wedding in this website.
• A 50% deposit payment (or full payment with orders under £50) must be received before any work will commence on your Wedding Stationery order and the full balance payment must be paid before orders are despatched. Payment can be made by Cheque, Paypal or BACS.
• Any vouchers/special offer codes must be redeemed at the time of order and cannot be accepted part-way through an order. A maximum of 3 offers will be accepted per order unless otherwise advised.
• As our cards are handmade, there may inevitably be slight variations between samples and full orders, for example there may be a subtle shade variation with different batches of card and embellishments, but we will do our best to ensure that there is as close a match as possible.
• Depatch times are as follows: Standard Service 21-28 days from proof approval/balance payment receipt; Express Service within 10 working days of proof approval/balance payment receipt (availability of this service is subject to current workload).
• Refunds cannot be given if there is a discrepancy following proof approval as all cards are made to order (unless there is found to be a fault/mistake on our part), so it is vital that you check all details carefully before approving the copy.
• Most Wedding Stationery orders are sent using a fully insured courier service and all receipts and paperwork are kept as proof of posting. In the unlikely event of a parcel being lost or damaged, it is important that you report the details to us within the time specified on your despatch notice. Failure to do this may result in loss of any compensation due. Each case will be different, but in general, where a guaranteed service has been paid for, compensation will be as follows: refund of half of the postage fee if a parcel is delivered a day late (not including cases whereby the recipient was not available at 1st delivery attempt); refund of the full postage fee if a parcel is delivered 2-3 days late; replacement/refund of the full order/postage amount if a parcel is lost or proven to be damaged beyond repair in transit. A despatch notice will be emailed the day before delivery is due and we cannot therefore be responsible if there is no-one to receive the parcel at the address given at time of order.
• A 100% colour match cannot be guaranteed with split orders for wedding stationery/accessories, as from time to time batches of card/embellishments may vary. We therefore advise that you pay a deposit towards any items required at a later date to allow us to set aside enough matching stock for the whole order. Our business address is 6 Ballards Way, Yelland, Barnstaple EX31 3ER but please note that as an internet based business only we are not insured to receive personal callers so please use the Contact Us form to reach us.
• Price increases are inevitable from time to time due to increased costs of materials etc., although we will try to keep these to a minimum. We would advise you to check prices carefully between the time you receive samples and the time you place your order.